Tech Support

I accidentally put my battery in upside down, now it’s stuck. How do I retrieve it?

If it is difficult to visit a service center, there is a quick solution. With your RELYNC folded in suitcase mode. Slowly tip upside down backwards, rock the scooter until the battery slides out. Gently lift the scooter and then return to the upright position.

The display has been flashing and I am not sure what the problem is?

The dashboard will flash when there is an internal error, please return to the store you bought the RELYNC from to reinstall or update the firmware. If you like you can email for instructions how to install yourself.